RE: [TCLUG:23020] Cable or DSL

[Adam Maloney <adamm@sihope.com>]

I ordered a 3rd line at my folks' house a few years ago.  The order was
placed in June.  The due-date kept getting pushed until January.  Then the
installer came out and told me they couldn't install because the ground
was frozen (and they couldn't dig).  Finally in April they were able to
install.  10 months, life really must be better here.

Qwest the long distance company is on the top of the list for "slamming" -
that is, changing LD service w/o customers consent (and falsifying the
"Yes I agree" recordings).  They've been targetting asian and latino
americans.

Qwest the ISP is spam-friendly, abuse@qwest.net > /dev/null.  They don't
nuke spammer accounts or their websites.  There's talk on NANAE about an
RBL nomination (UU.net too) and there's talk on NANAU about a UDP.

Qwest the local telco, well, they'll surely live up to my expectations and
continue US-West's legacy of the qworst customer service of the
incumbents.

Don't even get me started on billing.  I have to initial every telco bill
that comes in here before we pay (apparently we recovered $1000's in
mischarges from a certain telephone company going unchecked...).  I have
to wade through their ridiculous billing statements and make sure things
add up.

Qwest bad, Deregulation GOOD!
Qwest bad, CLECs GOOD!

Adam Maloney
Systems Administrator
Sihope Communications

On Mon, 23 Oct 2000, Austad, Jay wrote:

> I just got a new line at my new place, and they didn't even come out this
> time.  They just sent me a packet of crap in the mail and told me I could
> plug in my equipment anytime after a certain date.  I went through hell the
> last 2 times I ordered it, I was very surprised this time when I didn't have
> any troubles.  Of course, they screwed up my bill though like they have
> every single month for the last 15 months.
> 
> -----Original Message-----
> From: Nate Sanders [mailto:mauvehead@nerp.net]
> Sent: Monday, October 23, 2000 8:17 AM
> To: tclug-list@mn-linux.org
> Subject: Re: [TCLUG:23020] Cable or DSL
> 
> 
> I've delt with this all too much. I spent 3 months waiting for an ISDN
> installation a few years ago. Many problems because of USWorst. Now more
> recently, I spent 6 and a half months waiting for a DSL, which wasn't
> even being done by QWorst, but because they resell their lines, I had to
> deal with them any ways. And as usual they screwed me in the butt till
> they were very satasfied. Apointments? I thought they just picked random
> days to come to my house. It sure seemed like it to me.
> 
> 
> Bob Brashear wrote:
> > 
> > Of course, to get DSL, Qworst has to be able to string phone lines that
> > don't route through texas or california to get from the CO in Richfield
> > to the east Richfield area. They also have to get people that will show
> > up for scheduled install appointments. Very bitter dealing with these
> > twits.
> > 
> > --
> > Bob Brashear                        voice: 612-374-4643
> > The One-Off CD Shop Minneapolis     email: rjb@artimex.com
> > 
> > "The meek SHALL inherit the Earth. The rest of us are going to the
> > stars!"
> > 
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> -- 
> mauvehead@chef.nerp.net			http://www.damnation.net
> Infected Communications			 Admin: irc.infected.net
> 
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