Re: [TCLUG:17280] Any Covad users here?

["Jeff Lehman" <jeffclehman@mediaone.net>]

I've had the mediaone roadrunner service for about three weeks now and i'm
very impressed with it an the speeds.  I get about 100-150k/sec depending
upon where the other side is and it's speed.  In the last three weeks there
have been many outages though, i wasn't affected my many of them, but
mediaone has a list at
http://www.mediaone.rr.com/rros2/help/0,2023,60__2_ms,00.html#archive
I don't think you'll be able to get there unless you're a mediaone customer
so i'll copy it to an attachment.  The tech support is very good. If you
call in during normal hours like 8AM to 7PM? you can usually get the problem
solved.  They have two levels of tech support so after that you only get
really basic support.  I normally talk to Jeff and he doesn't care whether
i'm running networking or using a linux box or not, he tries to help despite
that.  I think the problem is that mediaone isn't available throughout the
twin cities yet, but it will probably be avail. soon.  I'd definately
recommend these guys when they become available.   BTW,  I set up an appt
for a week after i called them.  They came in and ran the cable from the
line in our back yard into our house and finished the install in an hour, on
time and everything.


----- Original Message -----
From: "Scott Dier - dieman" <dieman@ringworld.org>
To: <tclug-list@mn-linux.org>
Sent: Saturday, May 06, 2000 12:44 PM
Subject: RE: [TCLUG:17280] Any Covad users here?


> On Sat, 6 May 2000, Dave Kleist wrote:
>
> > better over time, and the hints that I've heard about capacity/speed
issues
> > in other parts of the country make me nervous at looking at a
>
> Ask people you know in ne.mediaone.net terratory.  They seem to love it
> too.
>
> Most of the problems of cable have been from @home cable companies putting
> too many lusers on a 'node' or segment.  They were packing tons of users
> and then rating them down to nothing to 'ensure service' to everyone.
>
> The upside about mediaone here is that they just redid the network.  And
> that there are tons of nodes.  I dont know how many people they are
> packing per node tho..  im on tap 14 of my node.... im guessing they try
> to keep it under 30-40 so if everyone got it they could get near full
> bandwidth.  keep in mind, they also are running telephone services over
> these lines, so they *have* to keep it manageable and low people/node to
> gaurantee the QoS of the phone lines.
>
> They offer 1.5mbit down and 300kbit(? or was it 500) up.
> These are advertised transfer rates that I dont think they can just drop
> tommrow without some backlash from everyone.
>
> Also, mediaone lets you buy more dhcp leases. :)  I never heard of @home
> doing this anywhere.
>
> At least two of us on the list are currently using mediaone and as far as
> I know, the other person has had no problems at all.  The techs over the
> phones are pretty good, when i called to add at dhcp lease he just asked
> for the hwaddr, didn't care what os or anything.  The installer guy seemed
> to care less what OS i was running on the box with the initial install (my
> dad's NT box).
>
> I like it over the prospects of IDSL ;)
>
> --
> Scott Dier <dieman@ringworld.org> #nicnac@efnet 612.301.0265
> http://www.ringworld.org/  finger:dieman@destiny.ringworld.org
>
> Wait. Watch. Wonder.
> -J
>
> Besides, where could any governmental logic have come from, anyway, when
> people lived in the condition known as freedom -- than is, like beasts,
> monkeys, cattle?
> -Yevgeny Zamyatin, We p.15
>
>
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[ Outages| Scheduled| Archive ]

Last Updated : May 5th, 2000 9:15PM CST

 

Date : May 5th, 2000
Time : 1:00PM
Affected : Some 1-way Twin Cities MediaOne Road Runner customers residing in Plymouth and Brooklyn Park
Symptoms : Inability to acquire QAM lock when trying to connect resulting in no connection

Date : May 4th, 2000
Affected : Some Twin Cities MediaOne Road Runner customers
Symptoms : Slow surf





There is no scheduled maintenance





Date : May 5th, 2000
Begin Time : 3:00AM
Approximate End Time : 4:00AM
Affected : Some Twin Cities MediaOne Road Runner customers residing in Stillwater
Symptoms : Inability to access Road Runner service

Date : May 5th, 2000
Begin Time : 3:00AM
Approximate End Time : 5:00AM
Affected : Some Twin Cities MediaOne Road Runner customers residing in White Bear Township
Symptoms : Inability to access Road Runner service

Date : May 5th, 2000
Begin Time : 2:00AM
Approximate End Time : 2:30AM
Affected : Some Twin Cities MediaOne Road Runner customers residing in Arden Hills
Symptoms : Inability to access Road Runner service

Date : May 3rd, 2000
Affected : Some Twin Cities MediOne RoadRunner customers residing in Roseville
Symptoms : Flashing cable modem status light and inability to browse the internet and send/receive email. Those whose status light is not blinking may experience slow surf.
Note : Road Runner technicians are presently investigating the source of the problem and a pending resolution

Date : May 1st, 2000 9:54PM
Begin Time : 9:54PM
End Time: 11:00PM
Affected : Some customers in the cities of Robbinsdale and New Hope may be experiencing flashing cable modem lights and/or slow browsing.
Symptoms : Blinking cable modem status light and inability to access the internet and/or email.

Date : April 30th, 2000
Begin Time : 10:15AM
End Time: 1:05PM
Affected : Some Twin Cities MediaOne Road Runner customers residing in New Brighton on Pine Tree Dr.
Symptoms : Blinking cable modem status light and inability to access the internet and/or email.


----------------------------------------------------------
That's the earliest date they show, too bad they don't have archives of earlier dates, but this has 
been the trend.  Good Luck.