Re: [TCLUG:14360] Customer Service Software (follow up from Linuxcare)

[Christopher Palmer <reid@pconline.com>]

On Sun, 5 Mar 2000, Bob Tanner wrote:

> Customer Service, Helpdesk, Feedback, Knowledgebase software. More or less an
> incident tracking tool.

I can't imagine it would be too hard to repurpose Bugzilla to do this. As
much as I love to rip on its UI, I do think it's a good product, and it's
helped me at work quite a bit.


--
Christopher Reid Palmer : www.innerfireworks.com