Re: [TCLUG:5552] Sad News - "Vent"

["Troy Johnson" <troy@minco.com>]

I have also had problems with Paragon in the past (lack of service). I
think you can contact an office in your city that is "supposed" to
keep these guys in line. I think charging for the replacement of
faulty equipment is more than a little out of line.

Troy

>>> Brady Hegberg <bradyh@bitstream.net> 04/27 9:22 AM >>>
You know, this is very scary...the idiots at Paragon can't even get
my 
cable box working.  I don't want to imagine the ways they could screw
up a 
cable modem.  Also US West may be greedy but Paragon takes the greed
to new 
heights.  I called them about my cable box not working, they sent
someone 
out and then charged me $30 to replace their faulty equipment.  Then
the 
cable box stopped working again about 2 weeks later.

>I can't get DSL where I'm at either so I decided to check into
cable
>modems.  I don't know who your cable provider might be, but the one
in
>this area is Paragon.  I called them just yesterday about cable
modem
>service.  They said that they originally had not planned to roll
out
>such service until next year, but since so many people had called
about
>it (probably all of us who can't get DSL), they decided to roll it
out
>early.
>
>That's all I know.  I don't have dates, areas of service, cost or
>anything else.  They said they'd get back to me within a week with
more
>information.
>
>You may want to a hold of your cable provider and see what they have
to
>offer.
>
>Eric


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