Re: (ASCEND) mail attachment problem

[Stephen Mulrine <skm@foremost.co.uk>]

Jerry O'Brien <jobrien@cuttingedge.net> wrote:
>From: Stephen Mulrine <skm@foremost.co.uk>
>>I saw something along these lines where a user occasionally couldn't
>>connect to the SMTP server, using Windows 95 with some poxy internal
>>modem.  When I set up a continuous ping to them I noticed packets were
>>getting dropped quite regularly.  After attempting to mess around with
>>modem settings it was finally solved (or at least worked around) by
>>lowering the FIFO buffer sizes in the modem control panel.
>That's interesting, I almost tried it, but these same users are able to send
>the same attachments through  a different Max 4K. I can't see any relevant
>difference in the configuration between the two. The problem arose about the
>time I set up my own DNS, but then the other Max uses that too.

Bizarre.  I take it both units have the same OS version and the same type
of digital modem card installed?  If one set of modems had different
firmware, they could conceivably be negotiating with the users' modems in
such a way that the packet loss problem - if indeed there is one - wouldn't
occur.

Stephen
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