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Re: (ASCEND) Backup Q



I have checked and double-checked and had an assistant check and
double-check all settings. I have even printed the configurations out and
examined them. They all match.

The Secret Key (Config > System Options) has been repeatedly checked and
re-entered - not only in the Config>system options menu, but also in the
Update Configuration field of the boxmap and in the Call-Logging section of
the TNTs.

As I said, the strange part is how one TNT does not exhibit this behavior
while the other one does.

No go.

Thanks for the suggestions though. I will check again. There must be
something simple that is slipping through the cracks of my eyeballs.

-----Original Message-----
From: Tim Basher <basher@alpha.CES.CWRU.Edu>
To: ascend-users@max.bungi.com <ascend-users@max.bungi.com>
Date: Monday, April 20, 1998 8:03 PM
Subject: Re: (ASCEND) Backup Q


>Check to make sure that the "Call-Logging" "Key" agrees with the secret
>being used by NavisAccess.
>
>In NavisAccess, the default Call Logging Key is entered in the
>"Default Secret" field on the Access Watch Configuration tab found under
>Config > System Options.
>
>To enter a key different from the default, open the device Boxmap,
>right click on the Configuration icon and choose Configuration.
>Enter the new key in the Call Logging Secret field.
>
>You also need to make sure that the Acct-ID Base parameter is set to 10
>for Call Logging to work properly.


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