Ascend Archive
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Re: (ASCEND) Disconnect Code 185 .. possible solution for SOME users.


  Leland, 
 
 I'm curious were you able to access the ModemDiag on the Max side to
see what it logged as the disconnect?

Jason Nealis
Director Internet Operations / Network Access
Erols Internet (An RCN Company)


On Wed, 27 May 1998, Leland E. Vandervort wrote:

> 
> Hiya,
> 
> Having spent all day trying to get a customer's modem to keep from disconnecting
> every three minutes, I noticed a few things.
> 
> Radius accounting showed disconnect cause 185 (remote end hung up).
> However, the user's machine indicated that it was still connected.. just that
> the modem dropped connection.  (This using Win95 DUN).
> 
> As a test I ran it through trumpet and used the terminal emulator to get modem
> diagnostics after disconnection.. I was intrigued to find that the disconnect
> reason was DTR Dropped.  This told me that the problem wasn't with the ascend
> MAX, but rather with the customer's kit.  
> 
> I did some digging around in their modem manual (the customer was using a USR
> Sportster Flash) and found a few AT commands which did the trick.
> 
> Using this initialization string (even what looks redundant here has a purpose)
> fixed the problem:
> 
> AT&F1&N0&S0
> =Reset to Factory default using hardware flow control
> =Set to negotiate connect rates automatically
> =Force DSR to remain UP
> 
> Just a thought for anyone with customers complaining of being dropped every 3
> mins... have them try this init string and see what happens... the fault could
> be their modem, and NOT the MAX (as was the case here).
> 
> Cheers,
> 
> 
> 
> 
>  --
> Leland E. Vandervort                       | Network Engineer
> leland@discpro.org / leland@innotts.com    | internet in nottingham, ltd
> http://www.discpro.org/~leland/            | http://www.innotts.co.uk/
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