Ascend Archive
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Re: (ASCEND) V.90 and older modems/X2/K56flex issues
> >> Since taking the plunge to V.90 (6.1.0) on May 31st,
> >> and 6.1.3 on June 25th, a lot of users have had problems with:
> >>
> >> 1. Connecting, 2. Connect speeds, 3. Getting dropped
> >>
> We found similar situations ...
>
> After a couple of weeks of analysis (disconnect codes,
> working one-on-one with certain users, etc.) we found
> that 99% of the problems disappear when you flash
> the client side modem with the "latest" version of the
> v.90 code from the modem manufacturer!
This is probably the first positive comments I have heard about the new
6.1.3 V.90 code. We are anxious to make the upgrade, but have been slowed
by the onslought of negative comments and feedback.
While Bob had to struggle through with customers having old firmware, at
least there was light at the end of the tunnel. He makes it sounds as
though if we just prepare customers for the likely fact they have to
upgrade, then the process should be "smooth" (or at least workable).
I'm curious whether others are having similarly positive experiences, and
we are just not hearing about it. Can anyone who has made the upgrade, and
cares to share their experiences post back to the list. Any comments, good
and bad are appreciated.
Thanks
---
Jim C., President | C A R R O L L - N E T, Inc.
201-488-1332 | New Jersey's Premier Internet Service Provider
www.carroll.com |
| Want to make your business more competitive, and
| at the same time, decrease costs? Ask about the
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