Going once... going twice... ---------- > From: Chris McDonough <chris@auditek.com> > To: 'ascend-users@bungi.com' > Subject: (ASCEND) ASCEND MAX ARP cache and reconnect problem > Date: Tuesday, September 02, 1997 9:05 AM > > I'm hoping maybe you folks can help me. > > I'm an end-user and not an administrator of Ascend equipment. However, my > ISP has Ascend MAX 4004s... and I have issues. Ugh. > > Here is the order of events which causes me trouble: > > - ISDN or analog PPP connection is established from me to my ISP. > - Data flows. > - Connection gets dropped. > - I wait 10 seconds > - I redial back in to the ISP > - PPP connection is established (verified through debug logs) > - No data flows on link. > - Disconnect from ISP > - Wait 2 minutes > - Call back to ISP > - PPP connection is established > - Data flows (normally) on link. > > It seems I have to wait at least a minute and a half before attempting to > redial into the ISP's MAX after a dropped or user-terminated connection. > The same symptoms are not evident with another (long-distance) service > provider. > > Complaints to the ISP have produced the answer of (paraphrased) "There's > a bug in the networking code of our Ascend equipment which causes this > behavior. Specifically, the Ascend MAX 4004's ARP cache does not get > flushed fast enough, and pauses of up to 5 minutes between reconnections > are therefore necessary. We have been working on this issue for a while > now, and have contacted other local ISPs such as Erols about it and they > have the same issue. Ascend needs to fix their software. We'll keep you > posted." > > I have a phd (push-here-dummy) demand-dial configuration on my end which > supports an application used by nontechnical end-users. They do not > understand why their applications time out (after a dropped connection, the > 2-minute pause I've set up is a real killer). And they're pissed. I like > the ISP, and I do not want to switch after some real nightmares with other > providers (it's a devil-you-know scenario). > > Is this a well-known issue? Can I provide more information that is helpful > in diagnosing this problem? > > Thanks for your advice. > > Chris McDonough > auditek, inc. > > ++ Ascend Users Mailing List ++ > To unsubscribe: send unsubscribe to ascend-users-request@bungi.com > To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <!--X-Follow-Ups-End--> <!--X-References--> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg08350.html">(ASCEND) NAT routing to a Network</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg08347.html">Re: (ASCEND) Re: Re: OSPF question</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg08369.html">Re: (ASCEND) Re: Motorola ModemSurf Problems</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg08362.html">Re: (ASCEND) MAX ARP cache and reconnect problem</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="mail22.html#08348"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd151.html#08348"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>