Re: (ASCEND) 5.0Ap24 problems

To: Jason Eggleston <jason@jet.net>, Ascend Users <ascend-users@bungi.com>
Subject: Re: (ASCEND) 5.0Ap24 problems
From: Kevin Smith <kevin@ascend.com>
Date: Wed, 24 Sep 1997 13:55:44 -0700
In-Reply-To: <34296C6D.4E0B3874@jet.net>
Sender: owner-ascend-users@max.bungi.com

At 12:39 PM 9/24/97 -0700, Jason Eggleston wrote:
>Hi,
>
>We have upgraded to 5.0Ap24 and are having some serious problems.  We
>have to periodically reboot our MAX 2000 and MAX 4000, otherwise they
>stop accepting calls, or transmitting over ethernet.
>
>What should we do?

FIRST - always contact Ascend Tech Support. They may know how to resolve
a problem, or have advice on upgrade/downgrade related to your reports.
Often advice about clearing NVRAM and re-loading the configuration also
works.

Unless you contact them, the problem may never receive the attention it needs
to get resolved.

A Cc: to this list also will be of some use when others may have already
seen a particular problem.

Kevin

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References:

(ASCEND) 5.0Ap24 problems

From: Jason Eggleston <jason@jet.net>

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