(ASCEND) Lockups on an Ascend Max 4002

[Jason Ledbetter <jledbetter@actware.com>]

I have a Max 4002 with a 8mod V.34 modem card in it, ISDN Signalling,
and Secure access installed. The max has 1 T1 and 1 PRI plugged into it.
The T1 serves as a T1 from MCI and the PRI is provided by a Meridian 1
PBX for inbound analog and digital ISDN calls. We have had it in place
for close to a year without many problems, but as of late, the box locks
up, or randomly reboots 4 or 5 times a day without any warning or errors
in the logs. According to the fatal-history, all I see is this:

SYSTEM IS UP: Index: 100 Load: ti.m40 Revision: 5.0Ap23
	Date: 09/21/1997.	Time: 11:00:29

SYSTEM IS UP: Index: 100 Load: ti.m40 Revision: 5.0Ap23
	Date: 09/21/1997.	Time: 11:15:03

SYSTEM IS UP: Index: 100 Load: ti.m40 Revision: 5.0Ap23
	Date: 09/21/1997.	Time: 11:18:45

etc....

When it just locks up, it drops all digital callers, doesn't drop analog
callers, and stops routing packets and answering the network for 2-3
minutes. Over the past 4 days, I've tried many different software loads
without success: 5.0Ap24, 5.0Ap23, etc....We've gone around and around
with this as of late with no success. Any help would be greatly
appreciated.

Jason - trying to keep my calm - Ledbetter
Network Technical Specialist
Applied Computer Technologies.
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