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Re: (ASCEND) Any hope for Motorola 56K modems?



This was sent to us by a motorola rep...sound familiar :)

> Hi, there is a new code pending (next week,
> perhaps), but it will not be a fix all.  The
> newness of this technology is frustrating for
> everyone. When that code is released, it will be announced on our 
> www.mot.com/modems page.  But if that doesn't solve all the problems, know 
> that we will continue to work as diligently as ever to get the code that 
> will work for as many situations as possible.
> Thanks again,
> Genny


On Wed, 17 Sep 1997, Jason Browning wrote:

> A few customers of ours have upgraded their modems to the Motorola 56K's
> (had they asked me first I would've recomended against it, but...) I've
> heard of the problems folks have been having involving the inability to
> connect at anything above ~38K, but these people can't even get THAT.
> They all run Win95.  They can dial-up, connect, get authenticated, but
> when a ppp session is attempted they are ultimately disconnected.  Win95
> has no explaination for this; it simply says "You have been
> disconnected...".  The C:\WINDOWS\modemlog.txt file in all cases complains
> that attemps to load compression software and error correction failed.  It
> also states that the MAX hangs-up on them, not them on it.
> 
> Any help appreciated,
> 
> Jason.
> 
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