Ascend Archive
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Re: (ASCEND) No trunk available
On Sat, 13 Sep 1997, Olivier PRENANT wrote:
>My max 4000 is runnig smoothly since more than a year with 1 PRI.
>
>I loaded in 5.0AP16 since 48 days with no prob.
>
>Howerver, since 2 days, I see a lot a no trunk available/ Trunk up
>on Message log.
>
>I don't trust the french telephone compagny (France Telecom), but I
>called them et they said they had'nt any alarm on the line.
>
>Could someone help me with that??
The Telco would get an alarm if the receive side of your line (from the
CO point of view) was down, but if the send side (the side you see) is
having problems, you would get the up/down messages but the CO would
see nothing wrong (Gee, how would I know this you wonder? ;-) In cases
like this you want the Telco to install a Performance Monitor or something
similar on your end of the connection (at the Demarc) to record any line
ptoblems. Otherwise it'll be the old "it's has to be in your equipment"
routine from the Telco. If you still get the trunk messages and the
Performance Monitor doesn't show anything, then good luck getting
it fixed!
---
Earl Wallace [earlw@walltech.com] Wallace Technical Communications
V: 650-938-1352 F: 650-961-9151 http://www.walltech.com
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