Ascend Archive
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(ASCEND) 56KBits, sudden disconnects with GVC modems
After having upgraded our modems to the new k56flex modems, we have some
users with older modems who can't connect. These are not many users and can
be persuaded to buy new modems.
We have other customers (not only a few, about 5% of all customers) who get
now sudden disconnects after a minute or so. These customers have new
modems like
1) Analog Voice Modem VF 1133 GVC
2) Microspot-Modem=voice-fax 33.6 modem
The disconnects happen with Disconnect Cause 11. Our customers have the
newest Win95 drivers and some did already change the isp due to our
problems. ATN1 and disable hardware handshaking did not succeed.
I don't want to get back to the old modems but I need to know which modems
work and which not. Please, Ascend, update your Modem Init String list on
your webpage (as far as I see all entries date back to 1996!!). I think
that this will make your support better and support is or will be an issue
in future hardware investition decisions.
Regards
Michael Saladin
Magnet.Com AG
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Magnet.Com AG, Aliothstr. 60, CH-4142 Muenchenstein,Switzerland
Michael Saladin Tel. ++41 61 413 13 13, Fax. ++41 61 413 13 12
Email: friends@magnet.ch WWW: http://www.magnet.ch
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