I really like cl compared to the alternatives, had comcast for like 20 minutes and watched as they dropped spyware on my system.. So here is a funny little glitch. When they were installing my 1g they saw that someone else was using my credentials. Solution, close the account and start a new one to flush the old creds. I had paid in full for cl and my direct tv. Anyways long story short I now get 3 bills, one for old account, one for new account and one for directv. I know I will have to block out like 4 hours to get it fixed, so they are all sitting on my desk... linda On 8/15/16 8:38 PM, Kelly Williams wrote: > I have had better luck with CL then my local provider, CL fixes things > faster than HTC, CL has better speeds, and if CL goes down its like > 3-10 minutes. HTC goes down its more like a day they are down.. > > On Mon, Aug 15, 2016 at 8:33 PM, Justin Krejci <jus at krytosvirus.com > <mailto:jus at krytosvirus.com>> wrote: > > I had a similar experience but having to do with fees connected to > my moving from one address to another. After 8 or 9 phone calls > and still not getting service activated on the scheduled move in > date (or even the next couple of days) I did get a fee that we had > agreed to beforehand would not happen. After numerous more calls > and lots of them arguing they had no record of any such agreement > (the supervisor I had spoken to before the move claimed there > would be a note on my account) I was finally fed up. I told them, > "I know you record all phone calls so I demand you dig up all of > the calls with me on these dates." I proceeded to give them the > multiple dates I had logged my phone calls on. They reluctantly > agreed to do this but said it could take up to a couple of days to > do. The next morning (or maybe it was even later that same day) > they called me back and decided it was easier and likely way > cheaper to just refund me all of the fees and other crap they > tacked onto my account, including a new modem rental that I > specifically told them I don't want. I said, "if you want the > modem back you better provide me a shipping label or else send > someone to come get it at my convenience." They eventually caved > on all points. > > At this point my plan is to never make any changes with them as > they always screw something up on every change. > > This is, by far, superior to my experiences with Comcast who are > now forbidden from ever attaching their network to my house (TV > and internet both). > > Sigh... At least I can run Linux and stuff and have been windows > free on my laptops and workstations for a long time now. Dealing > with windows is like dealing with CenturyLink, you have to pay an > extra hidden fee that is just waiting to give you a bad day, > seemingly on purpose. > > Still running Linux Mint on my laptop and workstation to much > satisfaction. > > > > > > -------- Original message -------- > From: Ryan Coleman <ryan.coleman at cwis.biz > <mailto:ryan.coleman at cwis.biz>> > Date: 8/15/16 4:00 PM (GMT-06:00) > To: TCLUG Mailing List <tclug-list at mn-linux.org > <mailto:tclug-list at mn-linux.org>> > Cc: cialug at cialug.org <mailto:cialug at cialug.org> > Subject: Re: [tclug-list] Get it in writing > > I fought with Century Link over the FTTN speeds and refused to pay > a penny after the first weekend when only their speed test met the > speed expectations. > > I got my $250 back for the installation. > > Twice. > > It helps to argue and work on breach of contract to get them to > abide by the agreement. > >> On Aug 15, 2016, at 3:54 PM, Brian Wood <woodbrian77 at gmail.com >> <mailto:woodbrian77 at gmail.com>> wrote: >> >> I signed up recently with CenturyLink and we agreed to a $50 >> discount off the price of the modem. Now I got the first bill >> and no discount. I called them and they said they could only >> give me a $25 discount -- something about how that was all >> that was available at the time I signed up. I didn't get the >> terms we agreed to in writing so I just said OK. But at least I >> can let others know of what happened and maybe help you >> avoid the same mistake. >> >> -- >> Brian >> Ebenezer Enterprises - In G-d we trust. >> http://webEbenezer.net <http://webebenezer.net/> >> >> >> _______________________________________________ >> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota >> tclug-list at mn-linux.org <mailto:tclug-list at mn-linux.org> >> http://mailman.mn-linux.org/mailman/listinfo/tclug-list >> <http://mailman.mn-linux.org/mailman/listinfo/tclug-list> > > > _______________________________________________ > TCLUG Mailing List - Minneapolis/St. Paul, Minnesota > tclug-list at mn-linux.org <mailto:tclug-list at mn-linux.org> > http://mailman.mn-linux.org/mailman/listinfo/tclug-list > <http://mailman.mn-linux.org/mailman/listinfo/tclug-list> > > > > > _______________________________________________ > TCLUG Mailing List - Minneapolis/St. Paul, Minnesota > tclug-list at mn-linux.org > http://mailman.mn-linux.org/mailman/listinfo/tclug-list -------------- next part -------------- An HTML attachment was scrubbed... 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