Does anyone have experience recovering data from a Drobo storage device?

A friend's Drobo device is dying, one of the drives is likely on its last
legs and he's looking to get his data off of it.



I haven't done anything with Raid, and from Drobo marketing online I can't
tell if their "BeyondRaid" is real Raid or not.

If the Drobo is real Raid, what information would I need to get to figure
out the next steps to recovering the data off of a good drive?

--
Michael Moore
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