> -----Original Message----- > From: tclug-list-bounces at mn-linux.org > [mailto:tclug-list-bounces at mn-linux.org] On Behalf Of Mike Miller > Sent: Thursday, January 17, 2013 11:49 PM > > Harder still to understand is how they would charge me the > $300 instead of giving me the instant discount. Is it just > incompetence? Worse: I think they are truly crooks. They would not allow a friend to upgrade in a highly advertized upgrade plan. Said that would invoke an early termination fee for her existing nearly expired plan in order to select a more expensive phone and plan. YUKKK! Sprint paid about half that fee when she switched carriers, she got a free Android phone, far better plan terms, and lower monthly rate. Essentially the same for two other friends. > I called T-Mobile and talked to a rep -- just got off the > phone. They say that the price I was charged is correct. I > told them I would return the phone. They said OK. The > problem is incompetent and poorly-trained staff, I believe, > and probably a really crazy and foolish team planning their > discount schemes. Just weird. 100% of my personal friends who had or have T-Mobile have been screwed one way or another... Data limits, time limits, upgrade limits, holes in coverage, etc. AT&T isn't much better. Sprint's totally unlimited plan with unlimited any cell to any cell is good for me, and there's still a loophole that permits use as a PC internet connection.. Unlimited and unrecorded, but not supported, so high usage of the loophole might get noticed. Verizon (same company now) may be the same. I have low prime-time land line minutes to get lowest rate, but they go unlimited at 7pm or weekends, etc Sprint is very generous at giving employer discounts on the monthly bill (25% typ) even if you haven't worked for that company in ten years.. Be sure to compares plan specs and discount possibilities very carefully! Chuck