RedMine works pretty well. It's very flexible, and installs easily. It's built using Ruby on Rails, and stores the data in mysql. Their website is a redmine instance (so you can see what it looks like): http://www.redmine.org/ Jeremy On Thursday 15 May 2008 12:21:42 pm tclug at b-o-b.homelinux.com wrote: > Hello, and a good day to all. I am looking for a trouble ticket system to > use at my job. I searched freshmeat, sourgeforge, and google for awhile > but there are so many to pick from. > > What I am looking for is pretty basic. I would like employees to have the > ability to report problems regarding application, hardware, etc. I would > like all employees to see the status of all the tickets submitted. > > Seems pretty simple. > > Does anyone have any suggestions? > > Thanks, > > Robert De Mars > http://b-o-b.homelinux.com > > _______________________________________________ > TCLUG Mailing List - Minneapolis/St. Paul, Minnesota > tclug-list at mn-linux.org > http://mailman.mn-linux.org/mailman/listinfo/tclug-list