Quoting Donovan <dniesen at gmail.com>: > Has anyone out there had experience with XO's IP Flex services? It's a > pretty interesting way to mix your voice and data using bonded T1's. They > just introduced their 10 meg service recently and the price and feature set > is very appealing. > > We're replacing a T1 vendor whose service level has dropped dramatically as > of late and we're just looking to make sure we're not jumping on a vendor > who may have more than their share of technical issues. > I'm not familiar with the IP Flex product that you reference, but I did use XO as a vendor at a previous job. We had a pair of T1's with them and I don't recall any substantial issues. When we first signed on with them they were in a bit of a pinch financially, and their service desk staffing showed it. They got stabilized and then I didn't have any issues with getting in touch with someone on the few times I had to call. I would have stayed with them but Time Warner Telecom came along with an obscene price on a 10meg fiber connection and I had to take it :) Josh