If there is anyone out there that can help me install adobe flash player
- I really would appreciate it. I have Fedora 7.I have this folder on my
desktop - /home/bunjee/Desktop/adobe-release-i386-1.0-1.noarch.rpm.
I also have this folder on my desktop - 
/home/bunjee/Desktop/install_flash_player_9_linux.tar.gz
I have been trying to install this software for about a month now - very
frustrating. I specifically go to weather.com & it asks me to install
missing plugins. Please help me. I am very new to Linux - so I need very
specific instructions.
Thanx 
Danny J.
On Sun, 2007-11-11 at 12:00 -0600, tclug-list-request at mn-linux.org
wrote:
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> Today's Topics:
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>    1. Re: [OT] Scruffy linux box needs IP address (Anna Edwards)
>    2. Re: Creating a problem determination guide (Bob Hartmann)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Sat, 10 Nov 2007 16:55:03 -0800 (PST)
> From: Anna Edwards <anna2edw at yahoo.com>
> Subject: Re: [tclug-list] [OT] Scruffy linux box needs IP address
> To: "samir.nassar+tclug at steamedpenguin.com"
> 	<samir.nassar+tclug at steamedpenguin.com>
> Cc: "tclug-list at mn-linux.org" <tclug-list at mn-linux.org>
> Message-ID: <867775.22917.qm at web33701.mail.mud.yahoo.com>
> Content-Type: text/plain; charset=us-ascii
> 
> if it will fit in a coat closet and your willing to pay (probibily 5 a month) and you dont mind a random ip address, i could probibilly let you leach an approx.  500 kbps (rough un-limited to 6 mbps). we have a 10/100  mbps switch with a wireless g part on it.
> 
> Samir Nassar wrote: 
> > If there are LUG members that are able to offer an IP address and some
> > spare bandwidth let me know. I have a linux box that does not use much
> > traffic, has few outside-facing services and has functioning and
> > well-behaved IPTables rules in need of a home.
> > -- 
> > Samir M. Nassar
> > samir.nassar at steamedpenguin.com
> > _______________________________________________
> > TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
> > tclug-list at mn-linux.org
> > http://mailman.mn-linux.org/mailman/listinfo/tclug-list
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> 
> ------------------------------
> 
> Message: 2
> Date: Sat, 10 Nov 2007 21:33:57 -0600
> From: "Bob Hartmann" <bob.hartmann at gmail.com>
> Subject: Re: [tclug-list] Creating a problem determination guide
> To: tclug-list at mn-linux.org
> Message-ID:
> 	<b8fc4dd90711101933y1c006d09pc25e3b19f8efbd5c at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> On Nov 10, 2007 8:27 AM, Josh Welch <josh at joshwelch.com> wrote:
> 
> > Quoting Wayne Johnson <wdtj at yahoo.com>:
> >
> > > I know this is a bit off topic...
> > >
> > > Our support organization is trying to create a problem determination
> > > guide for our product.  What I mean is a "scripted" flow chart that
> > > they run through to try and isolate (or even fix) a customer's
> > > problem.  The biggest issue I see with this is that as a product
> > > changes over it's lifetime, the contents of this guide will change.  In
> > > addition, we'll want this to be developed by the support personal as
> > > they gain experience with the product, finding new diagnostic
> > > procedures and tools.
> > >
> > > This is likely something built on a
> > > hierarchical database with a bunch of questions like, does this work?
> > > Does that error occur?  Is there this message in a log?
> > >
> > > Anyone seen this?  Any suggestions.
> > >
> > Yeah, I've seen this to varying degrees of success. If the product for
> > which you are trying to do this has any degree of complication, then
> > it's damn hard to put together a document of this sort. There are too
> > many ways that a troubleshooting process can fork.
> > I'm assuming the point here is that you're looking to get new people
> > up to speed in a rapid fashion, correct? Your best bet is to identify
> > the low hanging fruit, those simple issues which address a large
> > number of your problems, and tackle those. That should get you part of
> > the way there. Your next bet bet would likely be to break down the
> > product into specific areas of functionality. Perhaps have a top level
> > guide that helps your support staff to determine which area the issue
> > lies in. They then turn to the document for that particular area which
> > drills down more deeply into specifics.
> > It would seem that this format lends itself well to a Wiki, I've never
> > actually gotten to implementing such a thing but it's great in theory.
> >
> > Josh
> >
> >
> I heard Wiki too.  Many Wiki's offer templates and forms for structure, but
> also have whiteboards for "X is being Y'd this week."  Support people can
> follow a process tree and still have search capabilities.  Wiki also has the
> benefit of a sense of ownership, which was implied in Wayne's original
> post.  I was once a TWiki freak; I still think it's a good solution, but
> I've been scolded here for being too retro or something.  Maybe geeklog.  I
> dunno.  My main point is that this can be done well within any of a number
> of already-built web frameworks without much if any coding.  And it can be
> implemented and grown rather quickly.
> 
> 
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> End of tclug-list Digest, Vol 35, Issue 17
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