On Thu, 2004-03-04 at 10:33, Florin Iucha wrote: > On Thu, Mar 04, 2004 at 08:31:56AM -0600, Tom Penney wrote: > > > > My ISP, VISI, requests that you notify them when you get an > > > > order number and due date from Qwest. I don't know what, > > > > if anything, they need to change. So far, my ISP had not > > > > mentioned any price change on their end. > > > > > > When I asked Visi if I had to contact them after changing, they said no. > > > I guess I'll have to double-check that. > > > > When I talked to visi they said I could either place the order with visi > > now or wait until after I talked to qwest. I told them to go ahead and > > place the order. He said they would look for the change in 5 days. > > Who is your contact at visi? I have emailed support@ and they answered > that I need to talk to qwest directly as they have no authority to > request any changes to my services. > > florin I'm sorry, I was not very clear. I did also have to talk to qwest. I called visi sales @ 612.395.9090, I didn't get the name of the guy I spoke to. He said I first needed to contact qwest to get the ball rolling on the line. He gave me the option of making the change with visi while I was on the line rather than having to call back after I spoke with qwest. He then gave me the number to call qwest to order the line, 1.800.218.4443 press option 2 -- Tom Penney <blots at visi.com> _______________________________________________ TCLUG Mailing List - Minneapolis/St. Paul, Minnesota http://www.mn-linux.org tclug-list at mn-linux.org https://mailman.real-time.com/mailman/listinfo/tclug-list