You need to add rt-mailgate to smrsh as a approved program.



----- Original Message ----- 
From: "Dean Tran" <dtran at agentissoftware.com>
To: <tclug-list at mn-linux.org>
Sent: Wednesday, April 28, 2004 7:15 PM
Subject: [TCLUG] smrsh: rt-mailgate not available for sendmail


> Hi ,
> 
> I am looking for some hints why I have the following errors. I run RT on
> linux  Redhat7.1
> 
> The original message was received at Tue, 27 Apr 2004 18:30:15 -0700 from
> ns.example.net [192.x.x.x]
> 
>    ----- The following addresses had permanent fatal errors -----
> "|/var/www/rt2/bin/rt-mailgate --queue support --action correspond"
>     (reason: service unavailable)
>     (expanded from: <support at rt.example.net>)
> 
>    ----- Transcript of session follows -----
> smrsh: rt-mailgate not available for sendmail programs (stat failed)
> 554 5.0.0 Service unavailable
> 
> Thanks in advanced,
>  
> Dean
>  
> 
> 
> 
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