John J. Trammell wrote: > I've had DSL via Real-Time since the summer of 2001. Real-Time has been > pretty "transparent"; their services have just worked. Too bad I can't > say the same for Qwest! > > Qwest has been a major pain since I moved in 2002, not just for data but > voice as well. I had to call them on average of once a month during the > summer; things seem to improve during the winter. I have given up on > getting anything resembling decent customer service from Qwest. If > there are any DSL alternatives in S Mpls I'm all ears. > > I haven't done any price comparisons lately, so I'm not sure where they > rank in that regard, but I have no complaints regarding customer service > or uptime. RT has been pretty helpful to me; I'm pretty sure I owe the > RT crew some $LIQUID_REFRESHMENT for answering some of my dumber > questions. I must agree. I've had Real-Time DSL for over two years, and service/uptimes have been excellent. Planned service outages are always announced ahead of time, and they are kept brief, so no ugly surprises there. I think they charge a bit more than some other ISPs, but the service has been well worth it. -- Dave Sherman - MCSE, MCSA, CCNA Meddle not in the affairs of dragons, for you are crunchy, and good with ketchup. _______________________________________________ TCLUG Mailing List - Minneapolis/St. Paul, Minnesota http://www.mn-linux.org tclug-list at mn-linux.org https://mailman.real-time.com/mailman/listinfo/tclug-list