Quoting Chris Schumann <cschumann at twp-llc.com>: > Have any of you folks looked into several of the options? Or have you looked > at one or two and gone with it? Or... actually made a list of requirements > and got the first one that met them all? Request Tracker. Amy <amy at real-time dot com> did install a bunch these issue trackers and after a false start (I think with the double chocolate thingie). Settled on Request Tracker. Taking here research info, I embarked on looking for a trouble ticket system for Real Time and have much playing-around, picked Request Tracker. I'll offer up, what I did for Tim. If you want to see Request Tracker in action, you can arrange a time with me to come to our training room and you can see our RT installation in action (ie a demo). _______________________________________________ TCLUG Mailing List - Minneapolis/St. Paul, Minnesota http://www.mn-linux.org tclug-list at mn-linux.org https://mailman.real-time.com/mailman/listinfo/tclug-list