At 08:30 AM 10/4/2002 -0500, Bret Baptist wrote:
>Holy crap!  I was always wondering why most of our customers had a 20-30 ms
>ping and my connection at home was 60-70 ms.  I can tell you without a doubt
>that Qwest has not fixed this problem.  Damn this pisses me off.  I will have
>to see what I can do about it, I am sure that it will be an excercise in
>frustration but it doesn't hurt to try.

At one point Qwest was saying they were waiting for a 'fix' from Cisco
on their dslams, or something like that.  From what I hear it's totally
repairable by Qwest now(*), they've just made a network wide
administrative decision not to change the interleave to lower
latency for DMT users.

Why?  It's a no brainer for them.  Only a small percentage of users
would even know the difference exists, and even a smaller subset of
those users would care.  And an even smaller subset of those users
care enough to complain or pursue the issue with Qwest.  The $$$$
is just not there to change.  In fact, the $$$ is there to keep it the same.

Supposedly the higher latency either increases the stability of DMT or
lets Qwest support more customers with the same infrastructure.  Or
it has to do with the reach of the DMT lines, or something else.  There
is a reason.  It's just a reason more advanced users don't care for.

(*) I have no firsthand knowledge of this, I've pieced it together
from people who are actually in the know.  The answers tend to
change over time, so take this with a grain of salt.

>--
>Bret Baptist
>Systems and Technical Support Specialist
>bbaptist at iexposure.com
>Internet Exposure, Inc.
>http://www.iexposure.com
>
>(612)676-1946 x17
>Web Development-Web Marketing-ISP Services
>------------------------------------------

--
Christopher Schulte
christopher at schulte.org
http://www.schulte.org/


na na nah
nah na na nah
         -Trent Reznor, Nine Inch Nails, Halo 13, the day the world went away