We run linux in a production environment at MSOE. Most of our support is
in house, as between both us Linux/Unix admins we have 18+ combined
years linux experience. Also mailing lists like this also provide much
of our support. We generally only rely on the vendors for hardware
support/repair.

On Wed, 2002-08-21 at 08:22, Garret_Davis at cargill.com wrote:
> All,
> 
> I'm in the middle of a project determining where Linux fits in at an
> enterprise level within the company I work for. One of the questions I
> have a hard time getting a real world answer too is "Where do people get
> their support from"? I would like to know if any of you on this list run
> Linux in production situations and who you use for support. Do you go
> directly to Redhat....Do you just use the internet...Do you use the
> vendor you purchased the server from, like IBM...
> 
> TIA,
> 
> Garret
> 
>