We buy exclusively Dell, and our sales force all have Dell laptops.  The
ones with the most problems are the 7500 (DVD not working correctly) and the
3500's.  Other then that we haven't had too many problems.  But we do buy
the 3 and now the 4 year extended care warranty - just in case.

-----Original Message-----
From: Paul Rech [mailto:rechpj at bitstream.net]
Sent: Wednesday, December 12, 2001 6:46 AM
To: tclug-list at mn-linux.org
Subject: Re: [TCLUG] Notebook advertised w/o Windows pre-installed


On Tue, Dec 11, 2001 at 11:36:57PM -0600, Austad, Jay wrote:
> I don't know about Dell laptops...  We buy them for our people who need
> them, and we've had quite a bit of problems with them.  Keys going bad,
bad
> cdrom, battery failing after only a couple of months, sketchy problems
that
> just require a whole replacement from Dell.  If you get one, make sure you
> get the 3 year warranty, you'll probably need it.  

I'll second that motion.

I've got the Inspiron 7500 and I've needed the 3 year warranty many times.
To their credit, they came to the house next day service, no questions
asked.

Even with the excellent service I received from Dell, I'm switching to IBM
laptops.

-- 
Paul Rech
pauljrech at acm.org
rechpj at bitstream.net
prsyscon at real-time.com
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