When I had troubles with Qworst, I wrote Mr Nacchio, Chairman and CEO of Qwest directly. His email is: Joe at qwest.com Chairman and CEO Joe Nacchio After that they were falling all over me to get things fixed ;)~ But after all was said and done, I moved to Cable for the sheer speed... If you need things done, go to the top!!! Doug ----- Original Message ----- From: <kblack at isd.net> To: <tclug-list at mn-linux.org> Sent: Tuesday, August 14, 2001 8:18 AM Subject: [TCLUG] Off topic (DSL, Qwerst, Load Coils) > Has anybody convinced Qwest to remove load coils from the line > to qualify for DSL? I am at about 12,900 feet from the CO, but > can't qualify due to load coils on the line. I have tried the > usual customer service route, but just get "what's a load > coil", to "there is nothing we can do". > > They often reference some "tariff" issue, but can't specify > what it is, nor can they tell me what tariff issue they are > referencing when I ask for specifics. > > I plan on writing the MN PUC, but doubt that will do any good. > > Sounds like I am out of luck. > > Thanks, > Kelly > KB0GBJ > > > _______________________________________________ > tclug-list mailing list > tclug-list at mn-linux.org > https://mailman.mn-linux.org/mailman/listinfo/tclug-list