I believe it was gofast.net that blew the whistle about their anti-trust
ISDN practices (and only installing in upper-class areas). I also believe
it was another local ISP named Sihope that filed the affidavit with the
state about their DSL roll-out before the tarrif was approved. They were
offering DSL before any ISP's could offer it - basically USWest.net got
to jump the gun because of their relationship with the ILEC. The same day
the story ran in the paper a bunch of our lines were disconnected for a
few hours, no explanation from Interprise ("we don't know what happened,
they just started working again!").
Driving fear into the hearts of US-West employees...
Adam Maloney
Systems Administrator
Sihope Communications
On Mon, 23 Oct 2000, Nate Sanders wrote:
> I fixed my problem very easily. I called KMSP.
>
> CONSUMER ACTION RESPONSE TEAM.
>
> Let's just say, USWorst was very quick to help me after that :-]
> Get the media to threaten to run a story about them, and USWorst will
> bend over backwards for you.
>
>
> "Austad, Jay" wrote:
> >
> > http://www.uswestsucks.net has a message board where people post their
> > stories.
> >
> > Apparently, if you complain to the PUC about them, they get an automatic
> > $500 fine, regardless of whether or not your complaint is valid or not.
> > Whenever they give me trouble, I threaten the PUC and they usually give me a
> > $50 credit on my bill or something else that seems like something they would
> > never do.
> >
> > Jay
> >
> > -----Original Message-----
> > From: Adam Maloney [mailto:adamm at sihope.com]
> > Sent: Monday, October 23, 2000 8:45 AM
> > To: 'tclug-list at mn-linux.org'
> > Subject: RE: [TCLUG:23020] Cable or DSL
> >
> > I ordered a 3rd line at my folks' house a few years ago. The order was
> > placed in June. The due-date kept getting pushed until January. Then the
> > installer came out and told me they couldn't install because the ground
> > was frozen (and they couldn't dig). Finally in April they were able to
> > install. 10 months, life really must be better here.
> >
> > Qwest the long distance company is on the top of the list for "slamming" -
> > that is, changing LD service w/o customers consent (and falsifying the
> > "Yes I agree" recordings). They've been targetting asian and latino
> > americans.
> >
> > Qwest the ISP is spam-friendly, abuse at qwest.net > /dev/null. They don't
> > nuke spammer accounts or their websites. There's talk on NANAE about an
> > RBL nomination (UU.net too) and there's talk on NANAU about a UDP.
> >
> > Qwest the local telco, well, they'll surely live up to my expectations and
> > continue US-West's legacy of the qworst customer service of the
> > incumbents.
> >
> > Don't even get me started on billing. I have to initial every telco bill
> > that comes in here before we pay (apparently we recovered $1000's in
> > mischarges from a certain telephone company going unchecked...). I have
> > to wade through their ridiculous billing statements and make sure things
> > add up.
> >
> > Qwest bad, Deregulation GOOD!
> > Qwest bad, CLECs GOOD!
> >
> > Adam Maloney
> > Systems Administrator
> > Sihope Communications
> >
> > On Mon, 23 Oct 2000, Austad, Jay wrote:
> >
> > > I just got a new line at my new place, and they didn't even come out this
> > > time. They just sent me a packet of crap in the mail and told me I could
> > > plug in my equipment anytime after a certain date. I went through hell
> > the
> > > last 2 times I ordered it, I was very surprised this time when I didn't
> > have
> > > any troubles. Of course, they screwed up my bill though like they have
> > > every single month for the last 15 months.
> > >
> > > -----Original Message-----
> > > From: Nate Sanders [mailto:mauvehead at nerp.net]
> > > Sent: Monday, October 23, 2000 8:17 AM
> > > To: tclug-list at mn-linux.org
> > > Subject: Re: [TCLUG:23020] Cable or DSL
> > >
> > >
> > > I've delt with this all too much. I spent 3 months waiting for an ISDN
> > > installation a few years ago. Many problems because of USWorst. Now more
> > > recently, I spent 6 and a half months waiting for a DSL, which wasn't
> > > even being done by QWorst, but because they resell their lines, I had to
> > > deal with them any ways. And as usual they screwed me in the butt till
> > > they were very satasfied. Apointments? I thought they just picked random
> > > days to come to my house. It sure seemed like it to me.
> > >
> > >
> > > Bob Brashear wrote:
> > > >
> > > > Of course, to get DSL, Qworst has to be able to string phone lines that
> > > > don't route through texas or california to get from the CO in Richfield
> > > > to the east Richfield area. They also have to get people that will show
> > > > up for scheduled install appointments. Very bitter dealing with these
> > > > twits.
> > > >
> > > > --
> > > > Bob Brashear voice: 612-374-4643
> > > > The One-Off CD Shop Minneapolis email: rjb at artimex.com
> > > >
> > > > "The meek SHALL inherit the Earth. The rest of us are going to the
> > > > stars!"
> > > >
> > > > ---------------------------------------------------------------------
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> > >
> > > --
> > > mauvehead at chef.nerp.net http://www.damnation.net
> > > Infected Communications Admin: irc.infected.net
> > >
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> > >
> > >
> >
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> --
> mauvehead at chef.nerp.net http://www.damnation.net
> Infected Communications Admin: irc.infected.net
>
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